Solution Partner Views
5 Ways to Create a Great Digital Customer Experience
Every interaction you have with your customer – even the simplest correspondence – shapes their experience with you.
more..Above the Noise
The importance of automated functional testing maintains focus on the fundamentals
more..Smart Steps Insure Your Digital Future
Customer needs, company culture and the wow factor all play a role in digital strategy.
more..Embracing Bots is the Future of Automation in Insurance
Insurance companies have gotten a bad rap when it comes to their measured approach to adopting new technologies. Not so with robotic process automation (RPA). Insurance companies are embracing “bots” as a way to optimize current processes even as other industries grapple with figuring out the best use of this technology.
more..Meeting the Growing Challenge of Insurance CCM
Insurers face a growing challenge when it comes to customer communications management (CCM). The need to personalize communications to ensure they are relevant and actionable, coupled with managing a proliferation of delivery channels as well as compliance mandates have made it extremely difficult for insurance organizations to achieve strategic communication goals for customer engagement.
more..ALSO IN Solution Partner Views
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