Change Management/Process management
A new policy administration system means more changes for the staff than they anticipated.more..
Insurance projects get bigger as cycle times grow longer and carriers are forced to spend huge amounts of money on transformation. That means there’s a need to get results and E&Y’s Charlie Mihaliak has learned that insurance executives need to press to make sure the issues and risks that change management addresses are accounted for in these transformation projects.more..
Our industry is in a state of flux. Organizations that can metabolize change faster than the competition will come out on top.more..
As research and consulting firm Strategy Meets Action prepares for its annual SMA Summit on Sept. 15 in Boston, SMA founder Deb Smallwood fielded questions on the Summit’s theme for this year, The Innovation Journey.more..